Supervise Maintenance of Common Facilities

• Coordinate and consult with Board and committees on maintenance program
• Inspections of the common property
• Initiate preventive maintenance programs
• Assist in drafting bid specifications for work to be done
• Negotiate contracts on behalf of the Board
• Oversee maintenance of landscaping
• Inspect completed work as necessary

Insurance Coverage

• Define requirements in Declaration
• Ascertain replacement value or required value
• Obtain bids and place insurance
• Process Association's insurance claims

Board has access to this information via internet.

• Coordination of meetings: Issue meeting agendas and notices, attend meetings, and distribute Board packages
• Process Architectural Review Applications. Approval through the software program.
• Maintain thorough communications with Board members
• Assist Homeowners regarding questions and issues
• Maintain and provide and provide access to association records
• Maintain homeowner database

Computer Services

• Provide a basic web presence for each client associations to download association rules, by-laws, covenants, clubhouse reservation forms, and other online documents
• Optional web access for homeowners to securely view their dues payment history, architectural review history, and to track the progress of their work requests through our computerized work order system (Coming soon!)
• All Association communication data is stored in our custom software, SUGAR. SUGAR is specialized software developed by Main Street Management for the unique needs of homeowner associations. Board Members can view their Association activity via the internet (Read Only) and we will soon offer homeowner’s to view certain data and can submit online any corrections or changes.
  All of the above services may be customized depending on the size and type of association. All services are not available and depend on the level of service the Association desires.

Accounting Services

• Bill, collect and deposit dues and assessments
• Send delinquent notices and submit to Board statement of delinquent accounts
• Coordinate collection actions when directed by the Board
• Pay all obligations of Association as provided in the budget or approved by Board
• Prepare quarterly or monthly operating statements
• Cause all necessary tax reports to be prepared
• Assist the Board in preparing annual budgets

Administrative Functions

• Consult with the Board on standards to be maintained for the Association
• Assist Board with Interpreting the Declarations, Covenants, and By-Laws
• Attempt to secure compliance by owners/guests with the Declarations, By-Laws and Rules of the Association.
• Utilization of custom software package to track all activity within the Association (phone calls, complaints, violations, etc.).

Attend Board meetings

• Assist in preparations for homeowners meetings and attend them
• Distribute pertinent information to owners as agreed upon
• Recommend and set up operating procedures for the handling of maintenance and complaints.
• Assist Board in defining areas of responsibility of owners and Association.

Serving on a board of an association is a tough job. It takes an incredible amount of patience and organization. Having a full service management company there at your side to support you is critical to the success of the Board being able to deliver on its value proposition for its membership. Most Board members work full time jobs outside of the association and therefore their time is limited. A property management company can help leverage that available time so that it is as much productive as possible.

From going through the mail, loading the bills, inspecting the property and communicating violations, hiring trade partners, managing the accounts receivable and paying bills, our goal is to make your association the best it can be. It is like we are living there as one of the members. While we concentrate on the background details, we are also working on developing programs to build the “heart” of the association. Through communication and events, we strive to build on the word community.

A Property Manager brings a high level of expertise and professionalism as a liaison to the Board. Main Street Management works for the Board and in turn the Association. This type of relationship allows the Board to focus on high level activities and empowers the management company to deal with the difficult issues that can arise in any community.

Homeowners Associations and Condo Owners Associations commonly referred to as HOAs and COAs respectively, are not for profit limited liability corporations, which were set up by the developer before a community is built. All homeowners within a specified area which was set by the developer make up the members of the association.

Most condominiums and many single family housing developments have COAs or HOAs set up by their developers. The main purpose of this is to establish and enforce certain rules which will maintain a unified community. This helps to protect property value and preserve quality of life.

HOAs and COAs are also responsible for maintaining common areas which are enjoyed by all members of a community. Examples of these could be: parks, pools, club houses, ponds, or even the sign and landscaping at the entrance of a community.

HOAs and COAs also help in handling neighborhood disputes by defining set guidelines of what is and is not acceptable. These rules are defined in a document called the Declaration of Covenants, Conditions, and Restrictions, also referred to as the DCCR.

The HOA or COA is represented as a whole by a Board of Directors. This is a small group of individuals elected by the homeowners to serve for a specified amount of time and to represent the homeowners as a whole. The board is responsible for upholding the by-laws, the DCCR, and overseeing the operation of the HOA or COA. The board also is responsible for setting a budget and determining the amount of HOA dues to be paid by each homeowner.

Because board members are voluntary non-paid positions, they often opt to bring in an outside management company, such as Main Street Management to oversee the details of the HOA or COA functions. Managing an HOA or COA is a very complete full-time position and most board members have outside obligations, which do not allow them to commit the ample hours needed each week to properly manage a community. Management companies, like Main Street Management also help to act as a liaison between the board and the homeowners. They do a great job maintaining peace between neighbors.